Your Rights

Sonny's Collision would like you to know that as an insured driver you are entitled to certain rights when involved in an automobile accident. To better protect your rights, familiarize yourself with these laws pertaining to New York State Insurance:
  • You have the right to have your car repaired in the registered shop of your choice.
  • Your insurance company cannot require you to have your vehicle appraised or repaired in a shop that they have recommended.
  • You are not required to take your vehicle to an insurance company's drive-in-claim center, even if the vehicle is drivable.
  • You are not required to get one or more estimates.
  • You are entitled to a prompt, fair settlement to repair your car to its pre-loss condition.
  • Your insurance company has six days after proper notification to inspect your car.
  • You may legally appoint your repair shop as your "Designated Representative" to protect your interests and negotiate a fair claim with your insurance company.
The insurance companies leads you to believe that only the repair facility with the lowest estimate is allowed to repair your vehicle, when in reality a cheaper estimate just means a cheaper job. You, the customer, have the right to choose your repair facility. At Sonny's Collision Specialists we do not work for the insurance companies as part of any "direct repair program"....we work for you!  
At Sonny's Collision we are here to get you back on the road quickly, doing the highest quality work, with no inconvenience to you.